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Customer Service Department

Customer Service Department receives service requests, complaints and performance feedbacks from residents and delivers the messages to the departments concerned for follow-up action aiming at further enhancing our service quality.

Customer Service Department is also responsible for organizing festive activities in the estate.

We will assign a reference number for each service request or complaint made in person, by phone or in writing so that progress can be traced and monitored easily and closely to ensure the requests or complaints are handled properly.



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