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Introduction
Customer Service Departmen
Environmental Services Departmen
Security  Department
Maintenance Department
Administration / Human Resources Department
Human Resources Department
Accounts Department

Security Department

The main role of Security Department is to protect the peaceful and safe environment of Fairview Park to ensure every household enjoys living in Fairview Park. All security staff possess Security Personnel Permits issued by the Hong Kong Police Force. Their duties include:

  • Main Gate Security

Security control at the main gate includes checking incoming and departing vehicles in order to prevent crime.

  • Security Patrol

Security Department uses advanced electronic security patrol system and arranges security staff patrol around the estate by patrol cars, bicycles and on foot.

  • Security Control Room

The security control room is located on the 1/F of the Management Office and operates 24 hours daily. The duty staff is responsible for answering residents’ enquiries and dealing with complaints and emergencies.

  • Street Parking

As our residential streets are not designed for street parking, it is our policy that no cars may be parked in any road, street or common area. Any violating car will be impounded without warning.

We will charge the impounded or towed vehicle the following fees:

Impounding charge -------- HK$ 320.00
Towing charge -------------- HK$ 350.00
Storage charge ------------- HK$ 320.00 per day

For the details of impounding action, the registered owner may refer to
our Owners’ Zone –「Lottery System for Impounding Action」

  • Other Services

Security staff have to deal with traffic accidents, burglaries, fires and disputes etc. In the past, our security staff rescued people and apprehended thieves and illegal immigrants. We had assisted the Police and the Immigration Department to apprehend ten plus illegal workers in our Estate and finally referred to the Police for further handling. Furthermore, our security staff is always prepared to assist residents such as taking lost persons home.

Security Department provides service on a 24-hour basis, even during the hoist of typhoon signals, black rainstorms and bad weather.

 

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