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Introduction
Customer Service Departmen
Environmental Services Departmen
Security  Department
Maintenance Department
Administration / Human Resources Department
Human Resources Department
Accounts Department

Administration Department

The main duties of administration staff are listed as follows:

  •   General Administration and Enforcement of DMC and Estate Rules

Administration Department collects management fees and delivers receipts, liaises with residents and persuades them to comply with the DMC and Estate Rules, follows up legal actions relating to outstanding management fee or other costs payable, or breaches of DMC and Estate Rules.

  •   Policy Formulation

Administration Department formulates policies by detailed discussion with the MAC and proposal making.

  •   Communication with Residents

Administration Department communicates with residents through various means. It is responsible for issuing Estate Notices that serves to inform residents of the latest news affecting the estate as a whole. In addition, Administration Department’s staff will take initiative to reach out and make direct face-to-face contact with residents so that both new owners and residents would be introduced to the Estate environment and become aware of important matters related to the estate and their respective properties.

 

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